Building lasting, profitable relationships with customers and partners – that’s what it’s all about. But gaining the insight to manage for stronger customer satisfaction and higher sales revenue can be challenging. How effective is your company’s marketing? Do you know what types of marketing campaigns generate the best sales leads? How can you help sales close more deals? Which sales reps, sales activities, and territories are producing the most for your business?
Customer Relationship Management (CRM) solutions enable companies to share key customer account information across sales, marketing, and customer service. This improves the customer’s buying experience and empowers your sales, marketing and customer service staff to become more effective. Our CRM solutions will enable you to:
- Give sales reps access to complete customer information, including order histories, support status and resolutions, and more.
- Analyze your sales pipeline, from incoming leads to close ratios.
- Determine what marketing tactics produce the largest amount of qualified leads.
- Calculate return on marketing investment.
- Provide your customer support team with access to instant, real-time information about the status of orders, inventory, and more to provide your customers with informed service.
Learn more about our CRM solutions:
For additional information regarding Infor contact Stratotec and see how we can help your company become even more successful & efficient.